Level 1 Sponsor
PricePong is an AI based retail solution that empowers retailers to deliver ‘value’ to their customers. It purposefully engages with your customers to enhance their shopping experience and blurs the distance between in-store and online channels. It does so in a unique way by combining ‘Price Assurance’ and ‘Interactive Shopping’ together.
“PricePong resolves showrooming and increases customer loyalty.”
It’s an important commitment from a retailer that has great impact on customer loyalty. PricePong ensures price-assurance in a unique way without hurting retailer margins. Our AI engine employs “behavioral economics” principles to learn from customer interactions to better understand their implicit and explicit needs to.
- Deliver personalized promotions
- Avail promotions across channels
- Ability to instantly price-match against competitors
- Ability to ‘Make an Offer’, our AI system intelligently negotiate with the customer.
PricePong embrace the fact that we are leaving in a world where ‘customer is constantly connected’, hence we use it to our advantage by providing a chatbot that helps them stay connected while meeting their needs at speed.
- It is ‘Ask Me Anything’ chatbot, that works like a personal assistant with a deep expertise in sales.
- It ‘tease your taste buds’ by sharing interesting product information, that will arouse your interest in the product.
- It facilitate retailers to integrate different possibilities in bot, such as.
- To emotionally connects with customer on social-responsibility front, such as “x% goes towards give-a-meal program”
- Help customers search for product location or availability in-store or online, while providing deep insights to retailers about product choices and demand.
- Customers can enquire order status and shipment information.
- Solves showrooming
- Increase customer loyalty
- Reduce online cart abandonment
- Increase engagement between retailer and customer
- Capture new customer segment that overlaps between ‘budget conscious’ and ‘brand conscious’ segments
- Fill the appetite of connected customers
- Address coupon-hell in a unique way
- Help retailers sell surplus inventory