Level 1 Sponsor
On a mission to bring the truth back to ratings, TruRating is the only multichannel, real-time feedback solution in the world that connects what customers think to what they spend. Gathering ratings at the point of payment, TruRating integrates seamlessly into the customer journey and delivers actionable insights that are based on genuine, validated customer feedback. The ease and simplicity for a customer to answer just one question - with one push of a button - leads to an average 88% response rate, giving businesses unprecedented access to the perceptions and experiences of their customers.
A platform-agnostic solution that includes five core metrics to enable both internal and external benchmarking, TruRating also allows businesses to ask custom questions, giving them the ability to test marketing initiatives, new product ranges, staff training programs and much more.
TruRating believes that one small action taken by many can lead to positive change, and so charitable causes are also at the heart of everything we do. With every rating we donate to charity, improving lives and outcomes for children at home and abroad. Our ultimate goal? Deliver better data for businesses, better experiences for consumers and better outcomes for the world – one rating at a time.