Level 1 Sponsor
Linc’s customer care automation platform uses specialized AI to give brands the customer-centric engagement that’s vital to their growth. The platform automates the key points of customer care for online shoppers so they can quickly and easily track, return, exchange, get answers to questions and re-order products without the need for a live agent or cumbersome self-serve process.
Linc connects brands to shoppers across multiple channels including social chatbots, voice assistants, email, web, and SMS, using a single customer profile to personalize the customer care experience and increase engagement, while driving additional revenue, increasing customer satisfaction and retention, and reducing service and reverse-logistics costs. Learn more about the platform and why brands like JustFab, ShoeDazzle, Vineyard Vines, Hugo Boss, Jockey, eBags, Lamps Plus and Carter’s choose Linc at www.letslinc.com.