Level 1 Sponsor
TokyWoky is the first e-commerce solution that allows shoppers to interact with each other within online shops. As a result, it grows a community of engaged users known as “ambassadors” who answer shoppers’ questions, inform how to improve your website, and help create nonstop, SEO-friendly content. All without requiring additional cost or effort from you.
TokyWoky is live on 150+ leading ecommerce websites in 12 countries.
Real-time answers from real peers
By asking questions within the TokyWoky chat module, visitors can get honest answers and opinions about products from brand ambassadors and trusted peers. This helps them make purchasing decisions on items they were on the fence about—leading to more sales for you and less contacts to your customer support center.
Immediate feedback and immediate fixes
Using their content analytics tool, TokyWoky applies semantic, geographic, and statistic filters to sort through visitor interactions within the chat module. These interactions are then associated with recurrent issues and questions on your website, which can be corrected and answered by the TokyWoky chatbot as soon as they’re uncovered.
A constant stream of SEO content
When your shoppers are continuously chatting with ambassadors about products and answering each other’s questions, there’s no need to spend time and money creating SEO-friendly content. It’s all right there, ready to be filtered and published to your site automatically.
answers peer-to-peer real-time help -20 to 30% contacts for support center x6 to 15 more questions answered compared to traditional live chat conversion rate for TokyWoky users
The ambassador advantage
So, how does TokyWoky get users to become such loyal ambassadors for your site? By being the first to allow users to give each other social recognition for useful actions, just like Facebook uses “likes” to drive user engagement. Users who receive the most “thanks” from their peers are given a rewarding community experience that encourage them to keep helping their fellow shoppers.
Want to learn more?
Listen to what Microsoft CEO Satya Nadella has to say about TokyWoky’s benefits: https://www.youtube.com/watch?v=ktBEwjAZ-nE Ask us for our white paper “The community upgrade” or use cases at firstname.lastname@example.org