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Milton Pappas, Chief Marketing Officer

Milton Pappas

Chief Marketing Officer, Hudson's Bay Company

Milton Pappas was appointed Chief Marketing Officer in November 2017 where he oversees the strategic direction and performance of all marketing efforts for the Company’s North American retail banners and lead the Marketing Center of Excellence (COE).  

Mr. Pappas has had a long and successful career spanning a diverse portfolio of industries, including publishing and retail.  Mr. Pappas joined HBC as the Senior Vice President of Digital Marketing in September 2016.  He has extensive experience in retail and the marketing and e-commerce industries with skills that span customer-based strategies and digital transformation.   Before joining HBC, Mr. Pappas was the Chief Digital Officer of New York & Company, where he was responsible for e-commerce and the overall digital strategy for the company.   Prior to that, he was President of Ecommerce at Nine West Group where he was accountable for driving the ecommerce businesses for Nine West, Jones New York, and Easy Spirit.  Before Nine West Group, he was Vice President, e-commerce at Toys ‘R’ Us US, where he provided leadership for all web-based businesses.  Milton also held various leadership positions at Redcats USA, including Executive Vice President of business development and executive vice president of marketing and e-commerce.   

Mr. Pappas holds a Master of Business Administration degree from Pace University and Bachelor of Science degree from Bentley University.  He is a board member of Shop.org, the digital division of the National Retail Federation.  Milton has been recognized by Hot Topics as one of the 100 most innovative Chief Digital Officers globally.  He was also recently recognized by the CDO Club as one of the Top 50 Chief Digital Officer influencers.