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President, Nordstrom.com, Nordstrom
Ken Worzel has served as president of Nordstrom.com since 2016. He supports the company’s e-commerce, digital and mobile efforts. Ken and his team are focused on ensuring that the Nordstrom digital and mobile platforms deliver a differentiated experience to customers through service, personalization and convenience. Ken also serves in a leadership capacity for the company’s strategy, corporate/business development and data science/advanced analytics teams.
From 2010 to 2016, Ken served as executive vice president of strategy and development for Nordstrom with leadership responsibility for the company’s strategy, corporate/business development, consumer insights, and advanced analytics teams. Ken and his team helped develop core strategies covering all areas of the business, including the accelerated growth of e-commerce, merchandising, corporate development (including acquisition of HauteLook and Trunk Club), new store opportunities, the Nordstrom Rewards loyalty program and product development.
Prior to joining Nordstrom, Ken was a strategy consultant for nearly 20 years as a partner with Marakon Associates and McKinsey & Company, and advised senior executives across a variety of industries including retail, media and healthcare. Ken holds a BA in Economics and Political Science from Yale University and later attended the Wharton School of the University of Pennsylvania where he earned an MBA. Ken currently serves as the Lead Director on the Board of Directors for Les Schwab.